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FAQs

What do you sell?

We specialise in an amazing range of pop collectibles; action figures, statues and busts from manufacturers around the world. We focus on items inspired by the awesome world of comics, film, tv and games.

Which brands do you stock?

We currently stock ThreeA, threezero, Kotobukiya, Quantum Mechanix, NECA, MEZCO, DC Collectibles, McFarlane, Hasbro, SH Figuarts, Square Enix. However, we are forever increasing our stock and will be adding special order items from many other brands.

What kind of delivery service do you offer?

We offer a standard, free of charge, delivery service when you order £20 or above which will be delivered direct to your door within 5 working days. Please note: this can exclude certain large format orders such as statues and busts that are on pre order where we are unable to get specific weight and packaging dimensions until we receive it in stock. If you would like your brand new purchase on display in your home a little bit earlier we also offer next day delivery via Royal Mail Special Delivery for an additional £11.00 that also includes insurance up to £500. Please note: all next day deliveries have a cut-off order time of 1.00pm.

Is everything available for next day delivery?

We aim to have stock of the majority of items, however stock sells fast so in the event that an item isn’t in stock it’s specially ordered from our suppliers. Don't worry though, all specially ordered items will be with you within 5 working days! If there is any change to this we will contact you directly, by phone.

How do I reserve pre-order items?

You can reserve pre-orders in one of two ways: You can either purchase the item at full cost or if you prefer, you can place a deposit down on the item and pay the balance over instalments –

  • Pay In Full Now 

This option uses a standard check-out using either Paypal or Stripe as the card payments processor. Your item will ship when in stock.

  • Pay Deposit

This option uses Partial.ly to check out and set up a plan that lets you pay a variable deposit (10% to 99%) and the remainder when the item ships. Your item will ship when in stock and the balance is settled.

  • Payment Plan

This option uses Partial.ly to check out and set up a plan that lets you pay a variable deposit (10% to 99%) and variable monthly payments which should settle by the expected ship date. Your item will ship when in stock and the balance is settled.

About Partial.ly

Partial.ly provides businesses with a powerful, easy-to-use platform to sell products and services with payment plans, or offer a payment plan option to businesses or individuals that owe money. Partial.ly uses the world renowned Stripe online payment system to ensure that your payment and personal details are kept secure.

Please note: once a deposit has been made or a pre-order has been fully paid for to reserve the item – this is a commitment to the order and to the item you have reserved. In the event of a cancellation request; no deposits will be returned after 24 hours, after the purchase/reservation of the item.

Do I have to pay import duties & vat on oversees pre-orders?

Nope! We do all of that for you and it’s included in your purchase price so no surprises! On top of that we always do our best to give you a discount on pre-orders to say thank you.

Do you have to set up an account to purchase an item?

No, you can checkout as a guest but for your convenience we recommend creating an account where you will be able to manage your pre-orders, view balances and purchase history.