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What can I say, Emporium of cool again has provided probably the best service I've ever had when purchasing a figure. Constant updates regarding my order and A+ packaging. If you have never bought from these guys, you should! Andrew UK
Service was outstanding! I received a product which was damaged out of the box and they replaced it quickly and kindly. Will be buying again. Muncho UK
Received my first delivery today and to say I'm impressed is an understatement. I currently have another 5 orders open with them and I'll be using them even more now too. The whole process was so easy, and their payment plan option means ordering and paying for higher end figures is a lot more easily affordable and straightforward. Extremely happy. David Harper UK
So impressed by the level of customer care provided by EoC. Possibly the best experience I’ve ever had, and certainly that stands out for a very long time. Such attention to detail and desire to give the customer a good experience. Exemplary quality of service. My first two orders have been faultless. I really appreciate how EoC stay in touch throughout the whole process, and love the care that is shown across the board....love it - keep it up! John UK
Ordered a much anticipated HIYA godzilla figure for Christmas. Very very impressed with the email I received that was also personalised. Order was swiftly delivered, packaging was superb. These little extras makes absolutely sure I will definitely order from this company again. Can't recommend it highly enough! Thank you. Sarah Hemington UK
As with most new collectible sites I’m often apprehensive if they are legitimate or not, Emporium of Cool is however without a doubt a genuinely amazing site. Super friendly communication, regular updates, speedy dispatch and the figure I ordered came really well packaged and in pristine condition Thanks a ton :) M_akk UK
After my first EVER purchase from EoC and putting my trust in them. Not only did they go out of their way to order my item from another NECA because first option was out of stock, but they also kept me updated by email. And I must say, that little bit of what is happening with my order, is just GREAT. I am not a very patient person when it comes to ordering items and waiting. Keeping me updated with what is happening is just saving me the whole, having to contact them, and worrying if a made a mistake with a site I am unknown with. One of my favorite sites to now using. Michael UK
Spent a while searching for the female model of TOA Synthetic human, found her here and very glad I did. The model is authentic, a brilliant price. Then ordered, great, simple process with all details clear and contact throughout. Arrived four days after payment - excellent service. And then the packaging...the little figure had been treated like eco-friendly royalty, once in the UK! The presentation box is smart, with a double case in card, then the whole thing wrapped in tissue and posted in a large cardboard box, full of biodegradable chip things... Very impressive. All excellent and recommend. Deb Johnson UK
I always buy all my imports from emporium of cool, i have bought around 7 products from them, each one coming in pristine condition and arriving in only a couple of days.i love to collect the complimentary posters, overall my go-to site for imports :) ( also thankyou to Dave and Ian for packaging all my orders with great care) Amilcar Horita Mejia UK
New customer and can't find a single fault, for sure. Very happy with the business, very, very happy to recommend them. Great price, absolutely lovely, patient, understanding, knowledgeable and helpful communication, superb, safe packaging, reliable post... They hit every possible mark without issue. Will confidently shop there again. Thanks so much! Paul S UK
First time I have purchased from this company and like most people, was a little wary as it seemed internet based only. From the moment I placed the order ( for two hard to find items) Ithe communication was first class. At all times I knew what was happening and when the item did arrive it was in bubble wrap, stylophone and double boxed (brilliant packing). I would highly recommend buying from this company and will do so again in the future. Mr Bishop UK
I ordered a 30inch Trick or Treat Good Guy Plush from these guys. Best price on the Internet! I've always wanted one but I knew I had to hurry as Trick or Treat Studios aren't making anything Chucky from 2024 so now I have one and he's amazing. Fantastic communication and packed perfect. Hayz122 UK
Have to say these guys have given me the best customer experience I have received from any company in a long time! I ordered a pre-order item and was updated with communication throughout, the item arrived extremely well packaged and even had a sticker telling you the name of the person who packaged it! Won’t order from anywhere else now! Thanks. Consumer UK
I would give 6 stars if I could! Ian has been absolutely incredible! He has helped us over and over with incredible patience and in great detail with something that didn’t even mean any sale for him and his company! After this I will 100% keep an eye out on their products, knowing how reliable and knowledgeable they are in their field. V UK
Just received the Dredd/Death Hiya toys SDCC exclusive from Emporium of Cool. Top service, protected fantastically with a cardboard box and shed loads of bubble wrap, you can tell care has been taken to protect the product. No fear of damaged, shipped quickly and no hassle. Robert Cox UK

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